Hill Guitar Company warrants its guitars will be free from defects in materials and workmanship for one year from the the day you purchase your guitar, except for what we state below.

Our warranty covers the original retail purchaser only and does not apply for subsequent owners. Your proof of purchase or sales receipt must accompany all requests for warranty coverage.


  • Damage caused by excess humidity or dryness, extreme temperature exposure, abuse, neglect or improper storage. [see care instructions]
  • An instrument not purchased from an authorized dealer, or upon which unauthorized repair or service work has been carried out.
  • An instrument that has been damaged due to an accident, negligence or misuse.
  • Shipping damage of any kind.
  • Normal use, including discoloration, fading or damage to the original finish, worn frets, strings, tuners.
  • Any subjective issues such as "tone"

During the warranty period, if your guitar malfunctions due to faulty materials and workmanship, Hill Guitar Company Guitars will, at its sole discretion, repair the defect without charge or replace it with a model of similar specification and value that does not exceed the original purchase price of the guitar.

To obtain warranty assistance, the guitar must be taken to an authorized dealer with a copy of the sales receipt to obtain a Returns Authorization prior to return to the manufacturer. All shipping and insurance, including any perceived "collector" value, are the sole responsibility of the original purchaser.

On arrival at the Hill Guitar Company Guitars facility, a determination will be made whether the defect is covered under the terms of the warranty. If the repair is covered under the terms of the warranty, it will be repaired at no cost to the original purchaser including return shipping. If the repair is not covered under warranty, an estimate of the cost of the repair to the original purchaser will be given.


To register your guitar and ensure warranty coverage, please send your completed warranty registration card to:

Hill Guitar Company
8011 Highway 9
Ben Lomond, CA 95005
(800) 262-8858

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8011 Highway 9   Ben Lomond, CA 95005  (800) 262-8858